Your Trusted Partner in Garage Door Solutions
At Sg Garage Doors Repair, we stand firmly behind our work with comprehensive warranties that ensure your peace of mind.
The Sg Garage Doors Repair Guarantee
At Sg Garage Doors Repair, we understand that investing in garage door services is a significant decision for homeowners in Miami, FL. That's why we have developed a warranty philosophy that prioritizes quality, customer satisfaction, and transparency. We aim to build lasting relationships with our clients, ensuring they feel secure in their choices. Our commitment to offering a leading warranty reflects our dedication to excellence in every project we undertake.
🔧 Workmanship Warranty
Our workmanship warranty is a testament to the confidence we have in our skilled technicians. We cover all aspects of our installation and repair services for a period of two years from the date of service. Should any workmanship-related issue arise within this timeframe, we will address it at no additional cost to you. To make a claim, simply contact our customer service team, and we will guide you through the process. We assure you that your satisfaction and safety are our top priorities.
🛡️ Parts Warranty
The parts we use in our garage door repairs and installations come with varying warranty terms based on the manufacturer’s specifications. We provide both manufacturer warranties and our company warranties for different components. For instance, springs and openers may carry warranties ranging from 1 to 5 years, depending on the brand. At Sg Garage Doors Repair, we believe in using only high-quality parts to ensure durability and performance, and we stand behind every component we install.
✅ Satisfaction Guarantee
Your satisfaction is our promise. If you’re not completely happy with our service, we will do everything possible to make it right. This commitment to customer service sets us apart and ensures our clients leave with a smile. We believe that every interaction should leave you feeling valued and respected, and we will work diligently to resolve any issues to your satisfaction.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Installation
All installations carried out by our expert technicians are covered by our workmanship warranty for two years.
Repair Services
Any repairs made to your garage door mechanisms, springs, cables, and openers are guaranteed for two years.
Parts Replacement
Parts that we install come with manufacturer warranties ranging from one to five years, depending on the item.
Safety Assessments
Our free safety assessments ensure that all components of your garage door are functioning correctly, and any found issues will be resolved at no extra cost during the warranty period.
Emergency Services
Emergency repair services are covered under the workmanship warranty, ensuring prompt attention to urgent issues.
Customer Support
Our customer service team is available to assist you with any inquiries or issues during our warranty period.
Follow-Up Inspections
We include follow-up inspections within the warranty period to ensure everything is functioning as expected.
How to Make a Warranty Claim
Contact Us
Reach out to our customer service team via phone or email to report the issue you’ve experienced.
Provide Details
Share all relevant information about the service performed and the problem encountered to assist us in addressing your claim.
Schedule an Inspection
We will arrange a suitable time for one of our technicians to assess the issue and determine if it falls under warranty coverage.
Resolution
Once assessed, we will inform you about the necessary steps for resolution, whether it requires repair, replacement, or additional inspections.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Misuse or Abuse: Damage caused by misuse, neglect, or abuse of the garage door system is not covered.
- Natural Disasters: Damages caused by natural disasters such as floods, hurricanes, or earthquakes are excluded from warranty coverage.
- Cosmetic Damage: Scratches, dents, or other cosmetic issues not affecting functionality are not covered under our warranty.
- Improper Maintenance: Issues arising from lack of proper maintenance or non-compliance with maintenance recommendations are not included.
Extended Warranty Options
At Sg Garage Doors Repair, we offer extended warranty options to provide additional coverage beyond the standard terms. Customers can inquire about our extended warranty plans, which can cover parts and workmanship for up to five additional years. These options offer peace of mind, ensuring long-term protection for your garage door investment.
Warranty FAQs
How long does the workmanship warranty last?
Our workmanship warranty lasts for two years from the date of service. This covers all installations and repairs performed by our team.
What types of parts come with a warranty?
Parts such as garage door springs, openers, and panels come with warranties that can range from one to five years, depending on the manufacturer.
What should I do if I'm not satisfied with the service?
If you're not satisfied, please contact us immediately. We commit to resolving any issues to ensure you're happy with our service.
Are there any exclusions in the warranty?
Yes, our warranty does not cover damages caused by misuse, natural disasters, cosmetic issues, or improper maintenance.